Contact
Contact us
Questions about a move, a crate, the airline rules or Hawaii's entry rules? Get in touch. If you want a price, the quote form is the fastest way.
How to reach us
- [email protected]
- Hours
- Monday to Friday, 8 am to 5 pm (Pacific time)
- Service area
- Pet moves by air to and from Seattle, with pickup and delivery across the Seattle area. See where we go.
We reply to emails within 24 hours. There is no office to visit: we work online and by email, and your pet is picked up at your door.

If you email us about a move
These details help us answer in one reply:
- Where your pet is moving from and to, and your dates
- Dog or cat, breed, age and weight
- Your pet's measurements, if you have them (see the crate size calculator)
- Whether you already have an airline crate, and which size
- Whether you are flying with your pet, or your pet flies on its own
Other questions
- Pet transport company or vet clinic? See partners.
- Moving to Hawaii? Read moving pets to Hawaii first: it takes months to prepare.
- Quick answers to common questions are on the FAQ page.
Ready for a price?
The form asks for your pet, your addresses and your dates, and that is all we need.